Refund Policy

Last Updated: 08-12-2025

Thank you for shopping at ForexNinja.in
Please read this Refund Policy carefully before making a purchase.

1. No Refund on Digital Products

All products sold on ForexNinja.com are digital downloads (software, trading robots, guides, templates, etc.).
Because the files are delivered instantly and cannot be returned, all sales are final.

We do not offer refunds, cancellations, or exchanges under any circumstances, including but not limited to:

  • Wrong purchase

  • Change of mind

  • Lack of understanding of how the product works

  • Compatibility issues caused by your device/broker

  • Not achieving desired trading results

  • Download or installation errors caused by the user

Please read product descriptions carefully before purchasing.

2. Instant Delivery

Once the payment is completed:

  • The product is delivered instantly via email or download link

  • You gain full access to the digital files

  • Therefore, refunds are not possible

3. Technical Support

Although refunds are not provided, we offer support to ensure your product works:

  • Installation help

  • File access assistance

  • Basic troubleshooting

  • Guidance for setup

Support does not include alterations, custom strategies, or financial advice.

4. Duplicate Payment Exception

Refunds may be issued only in the case of:

  • Duplicate payments

  • Accidental double charges

In such cases, proof of transaction will be required.

5. Fraudulent Activity

We reserve the right to deny service, block accounts, or take legal action against any user attempting:

  • Chargebacks

  • Unauthorized file sharing

  • Fraudulent claims

  • License violations

Attempted chargebacks on digital goods may lead to permanent account suspension